I came in one day to address my account balance, i was told by an employee that i needed to speak to the "owner". I drove around the lot and parked next to where the owner was standing. I patiently waited for her attention and she turned around abruptly after i asked if she was the owner and nastily threw down the drill and rudely said "can i help you!"
The billing here makes no sense, I received a letter on October 23 stating that fees were added on 10/6 and 10/21 for fees totaling $40. Which is the only time they reached out to me regarding fees. The owner lied saying they reached out to me through email which was untrue. Why would you send a notice of fees 2 weeks after you apply them? As a customer never I got a chance to address any misunderstandings because I was notified 2 weeks later. Overall I had a very dissatisfied experience solely based on the "managers" attitude, she was very rude and was quick to cut me off when I tried to talk. There was also a line of people there that day to discuss the same issues I was having! Horrible customer service!! Very unaccommodating and still refused to take any fees off after 10-15 mins of yelling. I will be taking my business elsewhere.
Life Storage in Harrisburg has friendly, helpful staff who go above and beyond to help with all your storage needs.
Easy to find. Easy Access.
one of the best storage places I have used. Every fast and friendly service! The rates are reasonable. Location is useful.
Great place to stor ur overflow, No pests, Clean Drive Isles ample security, professional staff and Dave is constantly doing rounds and making sure things are safety compatible.
Life Storage is a US Moving Company based in Harrisburg, Pennsylvania. Life Storage is located at 958 Peiffers Ln, Harrisburg, PA 17109, USA.
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